Frequently Asked Questions
Everything you need to know about your Henne experience.
What is Henne's return policy?
We offer a 14-day return period for all full-priced items. Garments must be in their original condition, unworn, and with all tags attached.
How long does shipping take?
Standard shipping typically takes 3-5 business days, while express shipping arrives within 1-2 business days. International delivery times vary by location.
How do I find my correct size?
Each product page features a detailed size guide and specific garment measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit.
Which payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay and buy-now-pay-later options like Afterpay.
Can I change or cancel my order after it's placed?
To ensure fast delivery, orders are processed quickly. Please contact our customer care team within 30 minutes of placing your order if you need to make adjustments.
How should I care for my Henne garments?
To maintain the quality of your pieces, we recommend following the specific care instructions on the internal label. Most of our delicate fabrics require a cold hand wash or professional dry clean.